REFUNDS & RETURNS
REFUND & RETURN POLICY
We put in immense hard work & love into each piece that is created at our Feel Good Studio.We also ensure that each piece is thoroughly inspected for any defect before dispatching it to our valued customers. However, once in a blue moon, an unforeseen error occurs & in such cases, we happily help our customers in every possible way to get the perfect garment.
PLEASE NOTE THAT WE DO NOT ACCEPT RETURNS FOR CUSHY SEATS, CUSHION COVERS, GARMENTS THAT HAVE NO DEFECT & FABRIC.
EXCHANGE POLICY:To initiate an exchange or a return, you will have to notify us within 2 days after receiving the product at firstname.lastname@example.org . If a product is damaged, we request you to please share the pictures of the damaged product in the same mail, if possible.We take maximum 48 hours to revert. After that, we will initiate a reverse pickup if the facility is available at your pincode. Our delivery partner will collect the product from your doorstep. You are requested to send the product back with all the tags& labels intact.
Once the product is received , kindly allow us 2 days to inspect it and initiate the exchange process if no wear & tear is found.
Please note that the product will be eligible for return or exchange, only if it is defective or of the wrong size. Please note that it will not be exchanged if it does not fall in the above categories.
Products on sale CANNOT be returned or exchanged unless they are damaged.
We DO NOT accept returns on custom made or made to measure pieces.
REFUNDS:In case of any issue or defect in any or all of the pieces of the Multipack/Combo products, you are required to return all the products. We do not accept return requests for the pack of Boxers (unless we have sent a damaged product).
All products purchased from The Feel Good Studio except boxers and nightwear shorts, are applicable for return (if we send a damaged product). Customers can return their order within 7 days of the order delivery.
All returns must be in unused condition with all original tags and packaging intact.
The refund amount will be initiated back within 48 hours after your product is received at our warehouse mentioned above & will be credited into your account within 7 working days. Incase, you do not see the amount in your bank statement after 7 working days, please visit your bank or call on your bank's customer care number.